At Kwik Trip I worked in a Network Operations Center to configure, test, and deploy network equipment and assist with product lifecycle management, including with Cisco SD-WAN, Catalyst Center, and Meraki. In addition, I also wrote documentation in Confluence, managed ThousandEyes network monitoring software, and helped with creating hardware and software-based solutions for network analysis and security, building and utilizing automation tools through Python scripting and Ansible.
Respond to calls and TDX tickets from classrooms and labs from around campus, using tools like Crestron Toolbox, Crestron Fusion, and EMS to diagnose and fix issues remotely, while also working on-site to repair and complete important maintenance on classroom AV systems and components, all while creating Knowledge Base articles to document room configurations.
Assisting with building digital diagrams and writing reports relating to research done for my department, including potential threats against AI datacenters and infrastructure.
A flexible position allowing the continuation of my previous role at Target but with on-demand scheduling.
Provided assistance and recommendations in the Electronics department of a Target store. Responsible for maintaining product stock, sales labels, accuracy, and assisting guests on their Tech product needs. Additionally, provided on-boarding and tech support for the carrier Consumer Cellular, as well as activation services for various other prepaid carriers under MarketSource.